Privacy Policy

1. Introduction

Anjung Konsult ("we", "us", "our") is committed to handling personal data responsibly and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website or engage our consulting services.

This policy applies to data collected through our website at anjungkos.live, through our contact form, and in the course of consulting engagements. By using our website or providing your personal data to us, you acknowledge that you have read and understood this policy.

If you have questions about how we handle your data, please contact us at [email protected].

2. Data We Collect

Information you provide directly

When you use our website contact form or communicate with us by email or phone, we may collect:

• Full name
• Email address
• Phone number (if provided)
• Name and nature of your business or organisation
• Any information you include in your enquiry message

Information collected automatically

When you visit our website, we may collect certain technical information automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on those pages
• Referring website or search term

This information is collected via cookies and analytics tools where you have consented to their use. See Section 6 (Cookies) for further detail.

Legal basis for processing

We process personal data on the following bases under the PDPA:

• Consent — where you have consented to our use of cookies or to receiving communications from us
• Contractual necessity — where processing is required to prepare or perform a consulting engagement you have requested
• Legitimate interest — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights

Data retention

Enquiry data is retained for up to 24 months from the date of receipt unless a consulting engagement results, in which case engagement-related data is retained for seven years for contractual and legal compliance purposes. Analytics data is retained for up to 14 months.

3. How We Use Your Data

We use personal data collected through this website for the following purposes:

• To respond to your enquiry and assess whether there is a useful fit for our consulting services
• To prepare and deliver consulting engagements where agreed
• To send you information about our services if you have consented to this
• To improve the usability and content of our website through analytics
• To comply with legal and regulatory obligations

Data sharing

We do not sell, rent or trade personal data to third parties. We may share data with:

• Our website and analytics service providers, who process data on our behalf under data processing agreements
• Professional advisors (solicitors, accountants) where required
• Regulatory authorities where required by law

We do not transfer personal data outside Malaysia except where required by law or with your explicit consent.

Marketing communications

We do not send unsolicited marketing emails. If you have contacted us and wish to receive occasional updates about our services, you may indicate this. You can withdraw consent to marketing at any time by emailing [email protected].

4. Data Protection Measures

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, alteration or disclosure. These include:

• Website served over HTTPS with TLS encryption
• Access to personal data limited to authorised personnel with a business need
• Regular review of data handling practices
• Secure deletion of data when no longer needed

In the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify affected parties and the relevant authorities in accordance with our obligations under the PDPA.

5. Cookies

Our website uses cookies to function and to understand how it is used. We use the following categories of cookies:

• Essential cookies — necessary for the website to function; cannot be disabled
• Analytics cookies — help us understand how visitors use the site; only active with your consent
• Preference cookies — remember your cookie consent choice

You can manage your cookie preferences at any time through our Cookie Policy page, which includes controls for each category.

6. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right to correction — you may request correction of inaccurate or incomplete data
• Right to withdraw consent — you may withdraw consent to processing at any time, without affecting the lawfulness of processing based on consent before withdrawal
• Right to cease processing — in certain circumstances, you may request that we stop using your data for direct marketing purposes

To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days of receiving your request. We may ask you to verify your identity before actioning the request.

If you are not satisfied with our handling of a request, you may contact the Department of Personal Data Protection Malaysia (www.pdp.gov.my).

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and this policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are intended for business enquiries from individuals who are at least 18 years of age. We do not knowingly collect personal data from persons under 18. If you believe we have inadvertently collected data from a minor, please contact us promptly so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

For any questions, concerns or requests relating to this Privacy Policy or to your personal data, please contact us: